Frequently Asked Questions
Simply download the Adgili app, browse restaurants, select your preferred date and time, and confirm your booking. It takes less than 30 seconds!
Yes, Adgili is completely free for users. We don't charge any booking fees.
Yes, you can cancel or modify your reservation through the app up to 4 hours before your booking time.
Adgili currently covers Tbilisi, Batumi, Kutaisi, and other major cities across Georgia, with more locations being added regularly.
Each restaurant listing includes contact information. You can also message restaurants directly through the app.
Yes, you need to create a account to make reservations. This allows you to manage your bookings and receive all kinds of notifications through app.
User Reputation System for Restaurant Reservations Each user starts with a Trust Score of 100. * Cancellation more than 4 hours before reservation: no penalty. * Cancellation within 4 hours: -15 Trust Score and +1 violation. * No-show (customer does not arrive): -30 Trust Score and +2 violations. * Successful visit: +3 Trust Score and reduces violation impact. * Trust Score is capped between 0 and 100. Trust Levels: * 70–100: Normal * 40–69: Warning * 20–39: Restricted (maximum 2 active reservations) * 0–19: Blocked from creating new reservations Violation-based restrictions: * 3 violations: Warning * 5 violations: 7-day block * 7 violations: 30-day block * 10 violations: 60-day block Violations are counted only within the last 180 days. Users can recover reputation through successful visits, automatic amnesty periods, or approved support appeals. Restaurants and administrators can forgive penalties in verified force majeure situations (medical emergencies, transportation issues, restaurant faults, system errors, etc.), restoring Trust Score and removing related restrictions.
Yes, you can book for any number of people through the app. For larger events, we recommend contacting the restaurant directly for further information.
Ratings are based on verified reviews from guests who have actually dined at the restaurant. Only confirmed diners can leave reviews, ensuring authenticity.