Privacy Policy
Data We Collect
We collect information you provide directly, including your full name, email address, phone number, date of birth, and profile preferences. We also automatically collect device information, IP address, location data (with your permission), app usage statistics, and interaction data such as restaurants viewed, searches performed, and bookings made. This information helps us personalize your experience and improve our services.
How We Use Your Data
Your information is used to process and manage your reservations, send booking confirmations and reminders, provide personalized restaurant recommendations, improve our services and user experience, communicate important updates about your account or our services, prevent fraud and ensure platform security, and comply with legal obligations. We analyze aggregated, anonymized data to understand usage patterns and improve ADGILI.
Data Storage & Security
Your data is stored on secure servers located in the European Union, compliant with GDPR standards. We implement industry-standard security measures including encryption at rest and in transit, regular security audits, access controls, and intrusion detection systems. We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we retain anonymized data for analytical purposes and certain data as required by law.
Third-Party Sharing
We share necessary booking information with restaurant partners to confirm and manage your reservations. We may share anonymized, aggregated data with analytics providers to improve our services. We do not sell your personal information to third parties for marketing purposes. We may disclose information if required by law, court order, or to protect our legal rights. In the event of a merger or acquisition, your data may be transferred to the new entity.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You can request a copy of all data we hold about you in a portable format. You have the right to restrict or object to certain processing of your data. You can withdraw consent for optional data processing, such as location tracking or marketing communications. To exercise these rights, contact us through the app or via email. We will respond to requests within 30 days.
Cookies & Tracking
Our app and website use cookies and similar tracking technologies to enhance your experience, remember your preferences, analyze traffic patterns, and deliver personalized content. Essential cookies are necessary for basic functionality and cannot be disabled. Analytics cookies help us understand how users interact with our platform. You can manage cookie preferences through your browser or device settings. Disabling certain cookies may affect app functionality.
Contact Us
For any privacy-related questions, concerns, or requests, please contact our Data Protection Officer at hello@adgili.co. You can also reach us through the app's support feature or by mail at ADGILI LLC, Tbilisi, Georgia. We are committed to addressing your concerns promptly and transparently.