Privacy Policy
1. Introduction
Adgili ("we", "us", "our") is a table reservation platform developed and operated by Adgili, a partnership registered in Georgia (the country), dedicated to helping users discover restaurants, cafes, and dining venues and reserve tables through our mobile and web application (the "App"). This Privacy Policy (the "Policy") explains what personal data we collect when you use our App, how we use and protect it, with whom we may share it, and what rights you have over it. By creating an account or using the App, you agree to this Policy. If you do not agree, please stop using the App. We may update this Policy from time to time; we will notify you of significant changes through the App. The App is not directed at children under the age of 5. We do not knowingly collect personal data from children. If you believe we have done so inadvertently, please contact us at the address in Section 10.
2. Who We Are — Data Controller
Adgili is the controller of the personal data you provide through the App. This means we are responsible for determining how and why your data is used. Contact: helloadgili@gmail.com Registered address: Batumi, Adjara, Georgia
3. What Personal Data We Collect
When you register and use the App, we may collect the following categories of personal data: 3.1 Account & Identity Data • Full name (first and last name) • Email address • Hashed password (we never store your password in readable form) 3.2 Contact Data • Mobile phone number (used solely so a restaurant may contact you about your reservation in exceptional circumstances) 3.3 Reservation & Usage Data • Restaurants searched, browsed, and followed • Reservation details: date, time, number of guests, and restaurant chosen • Visit history: record of confirmed reservations and visits • Dining preferences inferred from your reservation history and browsing behaviour within the App 3.4 Technical Data • IP address • Device type and operating system • App version and session logs Location infromation of user 3.5 Data We Do NOT Collect We do not collect: • Payment or financial data (no in-app payments exist at this stage) • Special category data (race, religion, health, political opinions, sexual orientation, biometric data, etc.) • Data from third-party login providers (we use email/password only) • Location data beyond the city or region you select in the App filters
4. How We Collect Your Data
We collect your personal data through the following means: • Directly from you, when you register an account, make a reservation, browse venues, follow a restaurant profile, or contact us • Automatically, through your interactions with the App (pages visited, searches performed, reservations created or cancelled)
5. How and Why We Use Your Data
We will only process your personal data where we have a lawful basis to do so. The purposes for which we use your data and the legal basis we rely on: • Creating and managing your account — Performance of a contract with you. • Processing and managing table reservations, including generating your QR entry code — Performance of a contract. • Sharing your reservation details with the relevant restaurant — Performance of a contract; legitimate interests (enabling the venue to prepare for your visit). • Sending push notifications about your reservations (confirmations, changes, reminders) — Performance of a contract; legitimate interests. • Sending push notifications about personalised offers and promotions from restaurants you have visited — Your consent (you may opt out at any time in App settings). • Enabling restaurants to view activity data related to your reservations at their venue — Legitimate interests (enabling restaurants to improve their service and send relevant offers). • Improving the App and analysing usage — Legitimate interests (maintaining and improving our service). • Complying with legal obligations — Legal obligation.
6. QR Codes and In-Venue Experience
The App uses two types of QR codes: 6.1 Entry QR Code When you complete a reservation, the App generates a unique QR code linked to your booking. When you arrive at the venue, the host scans this code to verify your reservation and assign you a table. The scan logs your arrival as part of your visit history in the App. 6.2 Digital Menu QR Code Once you are seated, a second QR code is available at your table which, when scanned, opens the restaurant's digital menu. Scanning this code does not generate or transmit any additional personal data about you beyond confirming that a user with an active reservation at that table accessed the menu.
7. Who We Share Your Data With
We do not sell your personal data. We share it only in the following circumstances: 7.1 With Restaurants When you make a reservation, we share with that restaurant only: your first and last name, email address, mobile phone number (for exceptional contact situations only), reservation details (date, time, number of guests), and your visit history and dining preference data relevant specifically to that restaurant. Restaurants use this data to prepare for your arrival, manage table allocation, and — where you have opted in — send you personalised offers through the App. Restaurants may not use your contact details for independent direct marketing outside the App. 7.2 With Service Providers We work with carefully selected third-party technical providers (such as hosting, analytics, and push notification services) who process data on our behalf under strict contractual obligations. 7.3 Legal Requirements We may disclose your data to law enforcement authorities where required by Georgian law or applicable EU law, or where necessary to protect the rights, safety, or property of Adgili, our users, or others. 7.4 Business Transfers If Adgili undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you beforehand where required by law.
8. International Data Transfers
We have not yet finalised the hosting location for our servers. If your personal data is transferred outside of Georgia, we will ensure that appropriate safeguards are in place — such as standard contractual clauses approved by the relevant supervisory authority — to protect your data to at least the same standard as required under Georgian law and the GDPR. We will update this Policy once our hosting arrangements are confirmed.
9. How Long We Keep Your Data
We keep your personal data only for as long as is necessary for the purposes described in this Policy, or as required by law. • Active account: we retain all account and usage data for as long as your account remains open. • After account deletion: we delete all personal data connected to your account, with the exception of your anonymised user ID, hashed email address, and hashed password. These minimal identifiers are retained to prevent re-registration abuse and to satisfy our record-keeping obligations. They are not used for any other purpose. • Legal obligation: where applicable law (including Georgian tax or commercial legislation) requires us to retain certain records, we will do so for the required period.
10. Security
We take the security of your data seriously. The measures we have in place include: • All passwords are stored exclusively in hashed (bcrypt) form — we never store or have access to your actual password • All data transmission between the App and our servers is encrypted using TLS • Access to personal data is restricted to personnel who have a legitimate operational need • We have procedures for detecting and responding to incidents involving personal data. No method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
11. Push Notifications
We use push notifications for two purposes: 11.1 Reservation Notifications (Transactional) We will send you push notifications relating to your reservations — such as confirmation, reminders, and any changes or cancellations. These are necessary to fulfil your reservation contract and cannot be turned off while your account is active, except by disabling push notifications entirely in your device settings. 11.2 Promotional Notifications (Marketing) With your consent, we and participating restaurants may send you personalised push notifications about special offers, discounts, and promotions relevant to your dining preferences and visit history. You may withdraw this consent at any time in the App's notification settings without affecting the transactional notifications described above.
12. Your Rights
Under Georgian data protection law and, to the extent applicable, the GDPR, you have the following rights with respect to your personal data: • Right of access — to request a copy of the personal data we hold about you. • Right to rectification — to ask us to correct inaccurate or incomplete data. • Right to erasure — Request the deletion of your data, subject to legal data retention obligations (see Section 9). • Right to restriction of processing — to ask us to pause processing of your data in certain circumstances. • Right to data portability — to receive your data in a structured, machine-readable format where processing is based on consent or contract. • Right to object — to object to processing based on legitimate interests. • Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us at helloadgili@gmail.com. We will respond within 30 days. We may ask you to verify your identity before acting on your request. You also have the right to lodge a complaint with the Personal Data Protection Service of Georgia (www.pdp.ge), or with the supervisory authority of an EU member state if you are based in the EU.
13. Cookies
Our App uses session and persistent cookies and similar technologies to remember your preferences, maintain your login session, and understand how you use the App. You may control cookie behaviour through your browser or device settings; however, disabling certain cookies may affect App functionality.
14. Changes to This Policy
We may update this Policy from time to time to reflect changes in our App, our data practices, or applicable law. When we make significant changes, we will notify you via a push notification or an in-App message. The date at the top of this Policy always reflects when it was last revised. Continued use of the App after a change constitutes acceptance of the updated Policy.
15. Contact Us
If you have any questions about this Policy, wish to exercise your rights, or want to raise a concern, please contact us: Adgili Email: helloadgili@gmail.com Address: Batumi, Adjara, Georgia We will do our best to address your concern promptly. If you are not satisfied with our response, you have the right to escalate to the Personal Data Protection Service of Georgia (www.pdp.ge). Adgili — Your spot, reserved.